Monday, 23 February 2015

What's Happiness Got To Do With It?


Let’s begin our journey of discovery by defining what we mean by Happiness at Work.

Happiness is defined as “a mental or emotional state of well-being characterized by positive or pleasant emotions ranging from contentment to intense joy.” So Happiness at work is simply experiencing positive emotions in relation to work.  As this definition highlights there is a spectrum of emotions that we experience and even happiness can be seen in degrees.



I like this image to reference what we mean by degrees of happiness – we all know when we’ve felt greater or lesser degrees of this at work: from just knuckling down in an environment we enjoy with work that stimulates us, to those days where we are on fire: everything goes right, we ace that presentation, have coffee with our awesome team, win over that tricky stakeholder and get that promotion we’ve worked so hard for and our blood is pumping!

But so what?  Why does it matter if we’re happy at work or not. And who cares (apart from the CHO?!)

Well, the cynics among us would say that employers want us to be happy so they can work us harder.  And the altruists among us would say that employers want us to be happy for our own physical and mental well-being.  And the rest of us accept that it is probably a little of both.

There are endless research papers around these days citing evidence demonstrating that happier or more engaged employees are more productive.  In fact the evidence is so compelling that in 2011 the government set up a “task force” called Engage for Success to work with private and public sector organisations as a way of helping the UK economy back to health by releasing “more of the capability and potential of people at work enabling personal growth, organisational growth and ultimately growth for Britain”.  Plus we know ourselves that when we’re stimulated with our work, respect our boss and feel appreciated by our team, our productivity levels soar.

There is also the added consideration from an employer’s point of view that a company’s brand is its people.  With websites like glassdoor.com becoming more prevalent, the last thing any organisation wants is negative employee press putting off potential talent from applying.  

So now the cynics are appeased, what about the altruists?  Well, I’ve been unhappy at work and it is not an experience I would ever choose to repeat or would wish on anyone else.  Not only was I frustrated that I wasn’t fulfilling my potential and sad that I didn’t have any friends at work (!) but it genuinely impacted my mental and physical well-being.  I wasn’t nice to my friends and family.  I didn’t exercise or eat well.  And these reactions to sustained unhappiness are absolutely common.  We spend so much of our lives at work that if we are unhappy for this proportion of the day, it is very hard to find happiness in the little part of the day that remains.  

So yes, if we are happy at work we will be more creative, more collaborative and more productive, which is good for our employers.  But we will also have more energy, more serotonin in our system and happiness is contagious, so we’ll be infecting our colleagues with it too in a self-sustaining network of happiness!   

And here’s the kicker - happy people are more successful; we need to flip around presumption that if we are successful it will bring us happiness and recognise that being happy will bring us success for all the reasons listed above.

So what’s happiness got to do with it?

Just about everything! 


Interested in this topic?  Here’s some more you can read about it: 

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